Last updated: 2026-06-23

Welcome to Cheap Mandu. These Terms of Service (“Terms” or “TOS”) govern your use of our website at https://cheapmandu.com and the digital services we provide.

By using cheapmandu.com or purchasing any of our services, you agree to these Terms. If you do not agree, please do not use our website.

1. About Cheap Mandu

Cheap Mandu provides digital products and services to customers in Nepal. We offer prepaid one-time access to various software tools, learning resources, and digital services through our website cheapmandu.com.

Business details:

Business name: Cheap Mandu
Website: https://cheapmandu.com
Address: Thali-05 Milanchowk, Kathmandu 44601, Nepal
Contact: support@cheapmandu.com
WhatsApp: +977 9851057207

2. Our Payment Model — Prepaid Only

Cheap Mandu operates exclusively on a prepaid, one-time payment model.

By placing an order with us, you acknowledge and agree that:

All purchases are single, prepaid transactions
We do not offer subscription plans with automatic renewal
We do not charge your payment method automatically after the initial purchase
We do not store payment credentials for future billing
To extend or renew any service after expiration, you must place a new order manually

If you want to continue using a service after your access expires, simply contact us via WhatsApp or place a new order through our website.

3. Placing an Order

How to order:

Browse our website to find the product you want
Contact us via WhatsApp at +977 9851057207 to confirm availability and place your order
We will share payment details (eSewa, Khalti, FonePay, bank transfer, etc.)
Once payment is confirmed, we will deliver your product within the timeframe specified

What you agree to provide:

Accurate contact information (name, email, phone)
Correct delivery details (email address where the product will be sent)
Truthful information about your purchase intent

We reserve the right to refuse any order at our discretion.

4. Product Delivery

After your payment is confirmed, your order details will be sent to the email address or WhatsApp number you provided.

Standard delivery time:

Most orders: Delivered within 1 hour during business hours
Maximum delivery time: Up to 24 hours in rare cases
Outside business hours: Orders placed late at night may be delivered the following morning

Business hours:

Sunday – Friday: 7:00 AM – 10:00 PM
Saturday: 10:00 AM – 5:00 PM
All times are Nepal Standard Time (UTC +05:45)

If your order has not been delivered within 24 hours, please contact us via WhatsApp.

5. Refunds

Due to the nature of digital products, our refund policy is as follows:

General rule:

All sales are final. Once a digital product has been delivered, refunds are not available.

Limited refund exceptions:

We may consider refund requests in these specific situations:

Product not delivered: If we fail to deliver within 24 hours of payment confirmation and we cannot resolve the issue
Product does not work as described: If the product you received is significantly different from what was described on our website
Duplicate payment: If you accidentally paid twice for the same order
Wrong product delivered: If we sent you a different product than the one you ordered

Each refund request is evaluated on a case-by-case basis. Please contact us as soon as you encounter an issue.

What is NOT refundable:

Change of mind after purchase
Products that have been successfully delivered and used
Issues caused by customer error (incorrect details, password changes, etc.)
Compatibility issues you could have checked before purchase

For full details, please read our Refund Policy.

6. Customer Responsibilities

When using our services, you agree to:

Provide accurate information when placing orders
Keep your access credentials secure and not share them
Not use our services for any illegal purpose
Not attempt to resell or transfer access provided to you
Treat our staff respectfully during support interactions
Contact us first before disputing any charges with your bank or payment provider

Violation of these responsibilities may result in suspension of service without refund.

7. Service Availability

We strive to keep our website and services available at all times, but we do not guarantee uninterrupted access. Services may be temporarily unavailable due to:

Scheduled maintenance
Technical issues
Circumstances beyond our control (server outages, internet disruptions, etc.)
Force majeure events

We will not be liable for any losses or damages caused by service interruptions.

8. Intellectual Property

All content on cheapmandu.com — including our logo, branding, written content, and design — is the property of Cheap Mandu and is protected by applicable intellectual property laws.

You may not:

Copy, reproduce, or republish our content without written permission
Use our branding to misrepresent your affiliation with us
Scrape or systematically extract data from our website

9. Privacy

Your privacy is important to us. We do not sell your personal information to third-party marketers.

We collect only the information necessary to provide our services, and we handle it according to our Privacy Policy.

Key privacy commitments:

We do not sell customer data
We do not store payment credentials for automatic billing
We use industry-standard security practices
You can request access, correction, or deletion of your data at any time

For full details, please review our Privacy Policy.

10. Limitation of Liability

To the maximum extent permitted by law:

We provide our services on an “as is” and “as available” basis
We do not warrant that our services will be error-free or uninterrupted
We are not liable for any indirect, incidental, or consequential damages arising from your use of our services
Our maximum liability for any claim is limited to the amount you paid for the specific product or service in question

11. Account Suspension

We reserve the right to suspend or terminate service to any customer who:

Violates these Terms of Service
Engages in fraudulent activity
Files chargebacks without first contacting us
Abuses our customer support
Provides false information when ordering

Suspensions are at our sole discretion, and no refund will be provided in such cases.

12. Changes to These Terms

We may update these Terms of Service from time to time. When we do:

The “Last updated” date at the top will reflect the change
For significant changes, we will notify you through our website or email
Orders placed before the change will be governed by the version of these Terms in effect at the time of purchase
Continued use of our website after changes are posted means you accept the updated Terms

We encourage you to review these Terms periodically.

13. Governing Law and Disputes

These Terms are governed by the laws of Nepal.

Any disputes arising from these Terms or your use of our services will be:

First, attempted to be resolved through direct communication with our support team
Then, if unresolved, subject to the exclusive jurisdiction of the courts of Kathmandu, Nepal

We strongly encourage you to contact us first to resolve any issues before pursuing legal action.

14. Contact Us

If you have any questions about these Terms of Service, please reach out to us:

Email: support@cheapmandu.com
WhatsApp: +977 9851057207 (recommended for fastest response)
Website: https://cheapmandu.com
Address: Thali-05 Milanchowk, Kathmandu 44601, Nepal
Business hours: Sunday – Friday, 7 AM – 10 PM | Saturday, 10 AM – 5 PM (Nepal Time)

We are committed to providing fair, transparent service to all our customers. Thank you for choosing Cheap Mandu.

By using cheapmandu.com, you confirm that you have read, understood, and agree to these Terms of Service.s how we collect, use, and protect your personal information. By using this platform, you agree that all information you provide, including through interactive features, is governed by our Privacy Policy.

Changes to Terms of Use Cheapmandu.com reserves the right to change, modify, or alter the Terms of Use at any time. All changes take effect three (3) days after being posted and apply to all access and use of the platform thereafter. Your continued use of the platform following the posting of revised Terms of Use constitutes your acceptance of the changes. You can view our terms in the footer of our website. You are expected to check this page regularly to stay informed about updates, as they are binding on you. Cheapmandu.com will not publish notices or send emails about these changes. Users must view our terms from this link.

Account Termination User accounts found in violation of our terms and policies will be suspended, and no refunds will be provided.