Delivery Policy & Activation Guide: How Fast Will You Get Your Order?

At Cheapmandu, we understand that when you buy a digital product, you want to use it immediately. Whether you have a deadline for a design project or you are ready to binge-watch a new series, our goal is to get you up and running as fast as possible.

Since 2024, we have streamlined our delivery process to ensure speed, security, and simplicity. Here is exactly how we deliver your orders in Nepal.

🕒 Delivery Timelines: Instant vs. 24 Hours

To ensure the safety and stability of your accounts, we use two different delivery methods depending on the product type. You can check the specific delivery time on every product page.

⚡ 1. Fast / Instant Delivery (10 Minutes – 1 Hour)

Most of our pre-activated and shared subscriptions are delivered almost immediately after your payment is verified.

What Products?
- Netflix Subscription in Nepal (Shared Profiles)
- Spotify Premium in Nepal (Pre-made Accounts)
- Prime Video (Shared)
How it works: Our system verifies your eSewa/Khalti payment and sends the login credentials to your Email and WhatsApp instantly.

🛡️ 2. Secure Manual Setup (2 Hours – 24 Hours)

Some premium B2B tools and “Private Account Upgrades” require our team to manually log in and set up the license to ensure it doesn’t get banned.

What Products?
- Zoom Pro in Nepal (Enterprise License Setup)
- ChatGPT Plus in Nepal (Private Account Upgrades)
- Claude AI Pro & Wondershare Filmora
Why the wait? We don’t just send a generic bot-generated code. A real human from our Kathmandu team manually activates the license, tests it to ensure it is valid, and then sends it to you. This extra time guarantees your account remains stable for the full month/year.

📩 How Do I Receive My Order?

We send your digital orders directly to your inbox so you never have to worry about losing a physical card.

Email Delivery: Check the email address you used during checkout. You will receive an email with the subject line “Your Cheapmandu Order is Complete” containing your Username, Password, or License Key.
WhatsApp Delivery: For faster communication, we also send details via WhatsApp if you provided your number.
My Account Dashboard: You can always log in to your account on Cheapmandu.com and view your “Orders” history to see your credentials anytime.

⚠️ What If My Delivery Is Delayed?

While 95% of orders are delivered on time, rare delays can happen due to:

High order volume during festivals (Dashain/Tihar offers).
Server downtime from the official provider (e.g., OpenAI or Zoom servers being busy).
Payment verification delays (e.g., Unclear screenshots).

Our Promise: If you do not receive your order within 24 hours, we prioritize your request immediately.

📞 Contact Support

If your order is delayed, please do not panic. Your money is safe.

WhatsApp Support: Message us with your Order ID for the fastest response.
Email: Reply to your order confirmation email.

Our friendly Nepali support team is online 24/7 to check your status and speed up the process.

🤝 Our Commitment to You

At Cheapmandu, we are not just selling software; we are selling a service. We verify every single license before we sell it.

100% Genuine: We do not sell “cracked” software that stops working after 2 days.
Full Warranty: If an account stops working during your subscription period, we replace it.

Thank you for choosing Cheapmandu for your digital needs. We look forward to serving you!